In-Flight Services Lead Ground Attendant | Van Nuys, CA

Clay Lacy Aviation has been providing private jet services around the globe since 1968. Taking pride in the pursuit of perfection is at the center of everything that we do. Our most valuable asset is our experienced team.

We are currently seeking a strong Lead Ground Attendant to join our In-Flight Services Team. If you are goal-oriented, dedicated, proactive, and enjoy a customer-centric culture, we would be delighted to get to know you better.

All applicants must submit to a pre-employment drug screen and background check.

 Position Summary and Responsibilities

  • Front line client support
  • Lead staff. Assign daily tasks, direct team during their shifts.
  • Train new team members.
  • Assign weekly staffing schedules.
  • Monitor IFS Requests. Coordinate meetings, special requests, etc.
  • Assist with coordination of aircraft initial set-up, diagrams, profiles, etc.
  • Assist Flight Crews and Charter department with departing and arriving aircraft. Check amenities, literature, and specific requests. Ensure all stock is fresh and aircraft is clean.
  • Aircraft audits. Check aircraft for expired stock, organization, and cleanliness. Report any interior blemishes to PIC and/or In-Flight Service managers.
  • Check aircraft coming in/out of maintenance including weight and balance on/offloading of interior items.
  • Inventory aircraft and prepare lists, provide desired amenities.
  • Dry cleaning/laundry. Verify all items returned from the cleaning service are inventoried. Place verified items in their designated storage area.
  • Restock and clean stock room. Shop for necessary items, rotate and organize all amenities, prepare flower arrangements, fruit baskets, and all boarding snacks/baskets.
  • Check all storage areas including aircraft lockers and cages for organization and cleanliness.
  • Handle any last-minute needs for Charter Department, client visits, and aircraft displays.
  • Review policies and procedures.
  • Organize and log daily duties.
  • Keep client and aircraft files organized
  • Cross-train with Customer Service and Line Service
  • Other duties and tasks as assigned
  • Assist with management stockroom inventory


High School Diploma or Equivalent


  • Pre-employment drug screening and background check
  • Must have and maintain a valid California Drivers License along with a reliable vehicle. Restricted licenses are NOT acceptable for employment at Clay Lacy.
  • Must be available to work flexible hours, evenings, weekends, and holidays.
  • Signing of cabin server manual signature page following CLA introduction training.

Skills and Abilities

  • Able to work in a high pace industry
  • Basic Word, Excel, and Outlook, preferred


Clay Lacy Aviation offers an excellent benefits package including medical, dental, vision, matching 401(K), and more to employees in full-time positions.

Equal Opportunity Employer

In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.


All applicants must submit to a pre-employment drug screen and background check.


About Clay Lacy Aviation

Founded in 1968 by legendary aviator and industry pioneer Clay Lacy. Today, Clay Lacy Aviation is considered the world’s most experienced operator of private jets. Prominent individuals and leading corporations trust Clay Lacy for aircraft management, charter, maintenance, avionics, interiors, and FBO services. The company has aircraft operations and regional offices across the U.S., including full-service FBOs in Los Angeles and Orange County, and aircraft maintenance centers in Los Angeles, San Diego, and Oxford, Connecticut. With the most knowledgeable team in the industry, Clay Lacy delivers superior safety, service, and value to aircraft owners and jet travelers worldwide. Visit