Careers

Maintenance Billing Specialist

Clay Lacy Aviation has been providing private jet services around the globe since 1968. Taking pride in the pursuit of perfection is at the center of everything that we do. Our most valuable asset is our experienced team. If you are goal-oriented, dedicated, proactive, and enjoy a customer-centric culture, we would be delighted to get to know you better.

Position Summary

Under the general direction of the Finance Manager, Maintenance & Line Service, responsibilities of the Maintenance Billing Specialist include review and closing of open maintenance work orders, billing customers for maintenance events, and liaison between the Accounts Receivable Collections department and maintenance shop floor.

The successful candidate combines the ability to multitask, strong attention to detail, and excellent interpersonal customer service skills.

All applicants must submit to a pre-employment drug screen and background check.

Responsibilities

  • Generate customer invoices for maintenance events.
  • File warranty claims on behalf of the customer.
  • Liaison for Accounts Receivable Collections department and maintenance shop floor when customer disputes are involved.
  • Follow-up with Maintenance shop floor personnel regarding uncompleted Maintenance work order items.
  • Monitor incoming customer deposits and notify the applicable Maintenance Controller upon receipt.
  • Respond to customers regarding billing inquiries in a timely and professional manner.
  • Maintain transient/retail customer credit card information on file and process customer payments as necessary.
  • Other responsibilities as requested or assigned.

Experience

  • Minimum of 3-5 years of billing experience
  • Aviation experience preferred, but not required

Skills and Abilities

  • Corridor experience is a plus, but not required
  • Great Plains experience
  • Strong MS Excel skills
  • Ability to prioritize and organize workflow
  • Excellent verbal and written communication skills

Benefits

Clay Lacy Aviation offers an excellent benefits package including medical, dental, vision, matching 401(K), and more to employees in full-time positions. 

Equal Opportunity Employer

In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All applicants must submit to a pre-employment drug screen and background check.

About Clay Lacy Aviation

Founded in 1968 by legendary aviator and industry pioneer Clay Lacy. Today, Clay Lacy Aviation is considered the world’s most experienced operator of private jets. Prominent individuals and leading corporations trust Clay Lacy for aircraft management, charter, maintenance, avionics, interiors, and FBO services. The company has aircraft operations and regional offices across the U.S., including full-service FBOs in Los Angeles and Orange County, and aircraft maintenance centers in Los Angeles, San Diego, and Oxford, Connecticut. With the most knowledgeable team in the industry, Clay Lacy delivers superior safety, service, and value to aircraft owners and jet travelers worldwide. Visit claylacy.com