Clay Lacy SNA Earns Top Rankings in AIN FBO Awards
For the third consecutive year, Clay Lacy Aviation’s FBO at California’s John Wayne Airport, Orange County (SNA) has been named the top-ranked FBO in the United States for Best Line Service and Best Customer Service in the Aviation International News (AIN) 2026 FBO Awards.
“We are honored to once again be recognized by our clients and industry partners,” said Doug Wilson, Chief Business Officer, FBO at Clay Lacy Aviation. “These awards are a direct reflection of the exceptional service our teams deliver every day, ensuring every arrival and departure meets the highest standards of safety, professionalism, and hospitality.”
In addition to national recognition for Clay Lacy SNA, two team members were recognized in AIN’s Above and Beyond category that spotlights outstanding dedication and leadership in the FBO community. 
Alex Scott, Clay Lacy SNA General Manager Clay Lacy SNA General Manager Alex Scott and Vanessa Ortega, Lead Customer Service Representative at Clay Lacy’s Van Nuys (VNY) FBO, were both acknowledged for their personal contributions to customer satisfaction and workplace excellence.
Vanessa Ortega, Lead Customer Service Representative at Clay Lacy’s Van Nuys (VNY) FBO “These individual recognitions speak volumes about the strength of our culture and our people,” said Barb Brown, Chief People Officer at Clay Lacy Aviation. “Alex and Vanessa represent the very best of Clay Lacy – leaders who care deeply about our clients, their teammates, and the experience we create every day.”
The AIN FBO Awards are based on feedback and votes from pilots, flight departments, and aviation professionals nationwide. This year’s honors were announced at AIN’s annual FBO Awards Gala in Cleveland, OH, held in conjunction with the 2026 National Business Aviation Association (NBAA) Schedulers and Dispatchers Conference. Clay Lacy Aviation’s Orange County (SNA) received Best Line Service and Best Customer Service in Aviation International News’ FBO Awards in 2023, 2024, and now 2025.
