24/7 AOG SUPPORT

Clay Lacy Aviation operates AOG mobile response teams out of four airport bases: Van Nuys, CA (KVNY), Orange County/John Wayne Airport, CA (KSNA), Waterbury-Oxford, CT (KOXC), and Seattle/Boeing Field, WA (KBFI). These locations provide regional coverage to support AOG events across Southern California, the Pacific Northwest, and the Northeast corridor.

Our AOG maintenance team and schedulers are available by calling +1.818.946.3700. You can also submit a request online at claylacy.com/aircraft-maintenance/aog. We’ll respond promptly to your AOG request.

Response time varies depending on aircraft location, technician availability, and parts requirements. Clay Lacy’s maintenance team quickly evaluates each AOG situation to coordinate troubleshooting and dispatch a mobile technician. Our priority is minimizing downtime and helping operators return aircraft to service as efficiently as possible.

Our mobile AOG teams can drive up to 350 miles from each of our base locations to reach your aircraft. From KVNY and KSNA, that covers the greater Southern California region, Northern California and select Southwest cities. From KOXC, we serve Connecticut, New York, Massachusetts, and surrounding Northeast states. From KBFI, we cover the greater Seattle area and the Pacific Northwest.

Our AOG teams have also flown to support special remote missions across North America, Mexico, and Alaska. Contact our team to see if we can be of assistance.

Our most commonly serviced airports include:

Southern/Central California: Van Nuys (KVNY), Orange County (KSNA), Carlsbad (KCRQ), San Diego (KSAN), Palm Springs (KPSP), Fresno (KFAT), Santa Barbara (KSBA)

Northern California: San Jose (KSJC), Monterey (KMRY)

Southwest: Las Vegas (KLAS), Phoenix (KPHX)

Northeast: Bedford (KBED), Hartford (KBDL), Stewart (KSWF), Teterboro (KTEB), White Plains (KHPN)

Pacific Northwest: Boeing Field (KBFI), Seattle-Tacoma (KSEA), Paine Field (KPAE), Gig Harbor/Tacoma Narrows (KTIW), Portland/Hillsboro (KHIO)

Our AOG teams are experienced on a wide range of business jets, including all Gulfstream models, Bombardier Global, Bombardier Challenger, Dassault Falcon, Embraer Phenom, Embraer Praetor, Embraer Legacy, Hawker 800 and 900 series, and Cessna Citation series aircraft. Clay Lacy Aviation’s Part 145 Repair Station at Van Nuys Airport is also an Embraer Authorized Service Center.

Our mobile AOG technicians are equipped to handle a broad scope of on-site work, including avionics troubleshooting and repairs, airframe mechanical squawks, landing gear issues, hydraulics, electrical systems, and return-to-service documentation.

Yes — our AOG response operation runs 24/7 with on-call technicians and evening / weekend shifts at our Van Nuys repair station. Scheduling availability during nights and weekends may be limited at our other AOG support bases.

Yes. Clay Lacy Aviation operates FAA Part 145 Repair Stations at both Van Nuys Airport (KVNY) and Waterbury-Oxford Airport (KOXC), providing the regulatory authority and documentation standards required for return-to-service sign-off. Our mobile AOG teams operate as an extension of those repair stations, ensuring full compliance whether work is performed in our hangar or at your remote location.

Our AOG technicians travel with specialized tooling and commonly needed parts for the aircraft types we support. For aircraft-specific components, our parts and rotables team at both our Van Nuys and Oxford facilities can quickly source and expedite shipping to your location. We coordinate the logistics so your team can stay focused on the operation.

Yes. We work alongside major maintenance programs including JSSI, Honeywell MSP, Rockwell Collins CASP, Rolls-Royce CorporateCare, Embraer Executive Care, and others. Our technicians are experienced in the documentation and coordination requirements these programs expect, and we can interface directly with your program administrators to streamline approvals and billing. Just let us know your program enrollment when you call.