Director of Maintenance

Maintenance, Repair and Overhaul, FL, Jacksonville

Clay Lacy Aviation has been providing private jet services around the globe since 1968. Taking pride in the pursuit of perfection is at the center of everything that we do. Our most valuable asset is our experienced team. If you are goal-oriented, dedicated, proactive and enjoy a customer-centric culture, we would be delighted to get to know you better.

Position Summary

The Dedicated Director of Maintenance (DOM) will direct and oversee all activities, maintenance programs, inspections, analytics, projections, coordination, and project management for the assigned aircraft. This will be accomplished by performing the following duties and responsibilities. Adheres and promotes the Clay Lacy Vision, Mission, and Values daily.


  • Serve as an active member of the Clay Lacy Team, its vision, mission and values.
  • Work productively with the aircraft crew members to support their missions and those expectations of the owner.
  • Be present for all aircraft arrivals and departures at the designated home base and surrounding airports within reason.
  • Maintain and adjust daily workflow for proper decision making on maintenance related resources for the assigned aircraft.
  • Shall complete light and moderate work on aircraft to include pre/postflight inspection after each trip.
  • Coordinate moderate and heavy maintenance in efficient intervals to optimize aircraft dispatchability; must include awareness of owner schedule and cohesive planning with the crew and aircraft management team.
  • Establish the environment and expectation where comments, concerns and suggestions by personnel will be handled and shared with the aircraft management team.
  • Establish and maintain records as required by the FAR’s, manufacture, and Clay Lacy company policies in accordance with the Part 91 or Part 135 standards and requirements.
  • Ensure high levels of customer service are provided to Clay Lacy and its customers.
  • Become familiar with and improve vendor/supplier relationships, contracts and support services.
  • Anticipate client and crew needs in order to continually improve the level of support and service.
  • Represent Clay Lacy in aviation matters through trade associations, the FAA, state or municipal aviation bodies, airport management, community organizations, and contract agencies.
  • Maintain high morale through an awareness of Clay Lacy department policies, employee development programs, and periodic department meetings fostering best practices in the communication of ideas, goals, and objectives.
  • Act as resident expert on matters related to all aspects of safety.
  • Act as liaison with safety organizations (formal and informal) on matters of industry safety concerns.
  • Identify and report safety hazards utilizing CLA’s SMS program to identify and mitigate risk.
  • Required to be onsite at a minimum of four days a week to provide preventative maintenance outside of scheduled maintenance.
  • Provide the Aircraft Management Team with a 24-month projection, updated monthly, inclusive of downtime, estimated costs (man-hours) and coordination.
  • Review vendor invoices and close out work orders in a timely manner.
  • Provide weekly maintenance schedule update to Clay Lacy leadership team and/or aircraft management team.
  • Update monthly maintenance projections and communicate to aircraft management team for awareness.
  • Input and update all aircraft discrepancies in Corridor tracking program.
  • Update FL3XX system with aircraft maintenance events on aircraft schedule for visibility
  • Utilize HubSpot for all aircraft AOG events and/or any discrepancy that has the potential to create trip interruption.
  • Coordinate with the Clay Lacy Director of Maintenance or Assistant Director of Maintenance quarterly to audit assigned aircraft and records.
  • Report all aborted flights and diversions to the Director of Maintenance or Assistant Director of Maintenance.
  • Produce a MIR and/or SDR for all aborted or diverted flights.
  • Upon work completion by the DDOM he/she is to send the work package, Logbook Entry and 102 Airworthiness Release form filled out without the signature to their assigned Clay Lacy Shared Director of Maintenance for review.
  • Work packages must be reviewed and all RII items must be identified before the package is sent to the maintenance provider to be quoted.
  • Aircraft CB/SB and AD’s need to be revied on a quarterly basis and identify any CB/SB’s that will increase the dispatch reliability of the aircraft.
  • A 12-month maintenance budget must be produced for each aircraft assigned. Submission to the Director of Maintenance or Assistant Director of Maintenance must occur prior to the end of October annually.
  • Complete verification of all third-party maintenance providers utilized are approved Clay Lacy vendors prior to any work performed on the assigned aircraft.
  • All completed work packages must be scanned and sent to Clay Lacy records department via email after they have been audited by the DDOM.
  • All parts ordering, service request, and P.O. requests must be created through Corridor.
  • Other duties as requested or assigned.
  • Education

    Associate or Bachelor’s degree strongly preferred or equivalent experience (A&P)

    Experience & Requirements

    • Must possess and maintain a current and valid US issued FAA A&P Certificate.
    • Corporate aviation experience required.
    • Comply with all Federal Aviation regulations, company operations manual, operations specifications, standard operating procedures, and company policies & procedures.
    • Must be able to pass DOT/FAA drug screening, background checks and submit to random drug/alcohol test when required.

    Skills and Abilities

    • Possess a minimum of 10 years of A&P related duties with some experience in maintaining aircraft model being assigned.
    • Minimum 3 years’ experience in managing subordinates or contractors.
    • Ability to manage multiple priorities, projects, and tasks to meet deadlines.
    • Able and willing to travel for all aircraft maintenance events not completed at home-base.
    • Willingness to work long and sometimes irregular hours.
    • Possess excellent written and verbal communication skills.
    • Have excellent interpersonal and management abilities.
    • Possess calmness under pressure with professionalism and service to client and colleague alike.

    Physical Requirements

    Requires sitting, standing, bending and reaching. May require lifting up to 50 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, calculators, telephone, and other office equipment; and conduct repairs and troubleshooting on aircraft.


    We are committed to supporting employees in their adoption of a healthier and more active lifestyle. We understand the contribution each employee makes to our accomplishments and so our goal is to provide a comprehensive program of competitive benefits to attract and retain the best employees available.

    Through our benefits programs, we strive to support the needs of our employees and their dependents by providing a benefit package that is easy to understand, easy to access, and affordable for all our employees.

    Our benefits are a valuable part of the total rewards that Clay Lacy Aviation offers you and your families. We offer you a robust benefits package and other resources that help you take care of yourself and your family.

    • Health Insurance – HMO and PPO options available
    • Dental Insurance – HMO and PPO options available
    • Vision Insurance
    • Life Insurance
    • Paid Vacation/Time Off
    • Paid Sick Time
    • Paid Holidays (9)
    • 401K Plan
    • Floating Holidays (2)
    • Pet Insurance
    • Identity Theft Protection Services
    • Employee Discounts to retailers, restaurants, and theme parks
    • Uber for Business

    Equal Opportunity Employer

    Clay Lacy Aviation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    Positions in this classification are considered safety-sensitive under DOT/FAA drug and alcohol regulation.