Operations Manager, Aircraft Maintenance, Repair, Overhaul [MRO] Services

Maintenance, Repair and Overhaul, Oxford, CT

Aircraft Maintenance Repair and Overhaul [MRO]

Join us as we expand our Northeast presence

There’s never been a better time to join our Oxford-based team.

As part of our expansion plan to service the Northeastern region, our full-service FBO will open in late 2024 and greatly increase our presence at the Waterbury-Oxford Airport. The expansion will provide 120,000 square feet of additional hangar space and our FAA Part 145 Repair Station offers complete MRO services to New York and Boston-area aircraft. Please visit here for full details full service FBOs. 

The Operations Manager, MRO Services is responsible for all aircraft maintenance-related product support functions for Clay Lacy Aviation. The position will have OXC-based Maintenance Supervisors as direct reports. This position has an oversite of Scheduled, Unscheduled, and MRT maintenance events.

Position Summary

  • Aviation MRO background of 5 to 7+ years with a business/corporate aviation company [Part 91/135]
  • Compensation: $140,000 – $180,000 annual salary
  • Must be able to work weekends and holidays.


Will be responsible for the Aviation Maintenance Department and all technical personnel along with all Operations conducted by the Part 145 Repair Station by overseeing the daily operations of the maintenance department by:

  • Ensuring and monitoring the quality of work performed by all maintenance employees.
  • Assisting in developing capital and operating budgets.
  • Ensuring all aircraft maintenance is scheduled and completed timely and efficiently.
  • Ensuring adequate resources are available to:
    • Comply with Federal, State, and Local Regulations.
    • Maintain trained staffing levels commensurate with operations conducted.
    • Acquire and maintain adequate, Housing, Materials, Equipment/Tooling, Technical Data
  • Soliciting feedback from staff for the development of new concepts regarding procedures, facility improvements, processes, and information to ensure customer satisfaction and business goals are met.

Will also be responsible for and will have the authority over all Repair Station operations that are conducted in compliance with 14 CFR Part 145 and ensure the Repair Station personnel follow the regulations.

Additional duties will also include:

  • Monitor and maintain the budget for manpower requirements.
  • Review applications, interviews candidates, and approves the hiring of technicians and support staff as needed.
  • Will be required to assist in the scheduling and planning of maintenance for managed and transient aircraft.
  • May delegate all duties assigned; however, such delegation does not relieve overall responsibilities.

Key Performance Indicators

  • Meet budgeted Sales and Revenue for Part 145 Repair Station Business line.
  • Meet budgeted expenses for the maintenance department.
  • Meet budgeted EBITDA and Gross Margin for the Aircraft Maintenance business line.
  • Meet defined Customer Service Metrics.
  • Meet defined Safety metrics for the business line and other KPIs as identified.


Bachelor’s Degree in Business or Aviation Management preferred.


Individuals must meet all of the following minimum qualifications to be considered for the position:

  • Minimum of 5 to 7+ years of MRO management with a business aviation company is required.
  • Must have 5+ years of Supervisory experience.
  • Minimum of 5 to 7+ years of experience in corporate aviation maintenance is required.

 Skills and Abilities

  • Develop and implement a development plan to sustain growth and profitability
  • Project Planning and Pipeline Management
  • Excellent verbal and written communication skills
  • Ability to establish sound business relationships with business jet OEM’s
  • Assist with Clay Lacy’s strategic planning and execution


We are committed to supporting employees in their adoption of a healthier and more active lifestyle. We understand the contribution each employee makes to our accomplishments and so our goal is to provide a comprehensive program of competitive benefits to attract and retain the best employees available.

Through our benefits programs, we strive to support the needs of our employees and their dependents by providing a benefit package that is easy to understand, easy to access, and affordable for all our employees.

Our benefits are a valuable part of the total rewards that Clay Lacy Aviation offers you and your families. We offer you a robust benefits package and other resources that help you take care of yourself and your family.

  • Health Insurance – HMO and PPO options available
  • Dental Insurance – HMO and PPO options available
  • Vision Insurance
  • Life Insurance
  • Paid Vacation/Time Off
  • Paid Sick Time
  • Paid Holidays (9)
  • 401K Plan
  • Floating Holidays (2)
  • Pet Insurance
  • Identity Theft Protection Services
  • Employee Discounts to retailers, restaurants, and theme parks
  • Uber for Business

Equal Opportunity Employer

Clay Lacy Aviation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

All applicants must submit to a pre-employment drug screen and background check.


About Clay Lacy Aviation

Founded in 1968 by legendary aviator and industry pioneer Clay Lacy. Today, Clay Lacy Aviation is considered the world’s most experienced operator of private jets. Prominent individuals and leading corporations trust Clay Lacy for aircraft management, charter, maintenance, avionics, interiors, and FBO services. The company has aircraft operations and regional offices across the U.S., including full-service FBOs in Los Angeles and Orange County, and aircraft maintenance centers in Los Angeles, San Diego, and Oxford, Connecticut. With the most knowledgeable team in the industry, Clay Lacy delivers superior safety, service, and value to aircraft owners and jet travelers worldwide. Visit claylacy.com