Your Dedicated Private Jet Crew

Aircraft owners who engage Clay Lacy Aviation for private aircraft management services enjoy having a personalized experience with a dedicated private jet crew consisting of the industry’s best trained pilots, maintenance technicians and cabin attendants.

Supporting your aircraft is a host of aviation professionals with skillsets, knowledge and deep connections in all aspects of aircraft operations, finance, maintenance, sustainability, sales and support.

A key factor of cultivating the best personalized ownership experience is attracting and retaining the right professionals to crew your aircraft. With decades of experience, we have refined our recruiting, interview and compensation models to identify, attract and retain the best flight crews in the industry.  Beyond their aviation expertise, we look for individuals who work well as a team and are passionate about providing the legendary flight experience our aircraft owners expect.

Meet Your Private Jet Crew

Trust Our Highly Trained Pilots

Clay Lacy pilots build trusted relationships with aircraft owners, improving the flight experience, mitigating risks and increasing the overall enjoyment of owning your jet. Plus, they are the best-trained private jet staff in the industry, completing biannual flight training in state-of-the-art, full-motion simulators as well as annual international, extended overwater and onboard emergency training.

The best flight crew members are dedicated to you, only flying your aircraft to ensure the highest standards of flight crew resource management.  This dedicated approach also ensures a greater familiarity with each other and the aircraft.

Dedicated Cabin Attendants Enhance Experience

Our cabin attendants achieve many certifications and training on a wide range of topics. Beyond onboard safety and etiquette, they’re well-versed in food handling and preparation, culinary skills and menu planning. By working with local chefs to stay at the forefront of design and food trends, they create a refined onboard experience.

Behind every cabin attendant is our extraordinary Inflight Services team. In the skies and behind the scenes, our Inflight Services team supports your cabin attendant on the ground, working to ensure your aircraft is perfectly equipped – including last minute food and beverage sourcing, prepared beds for overnight flights, and replenished supplies from our on-site kitchens and wine cellars.

We routinely source a wide variety of specialty items, including floral arrangements, fine linens, specialty gifts or decorations for the special celebration onboard. Our Inflight Services team and cabin crew remember your preferences and tailor the experience just for you.

Director of Maintenance Reduces Downtime

Clay Lacy provides aircraft owners with two options to lead their aircraft maintenance, a dedicated Director of Maintenance or a Shared Director of Maintenance. Choose based on the complexity, flight activity and other variables that best support your aircraft and flying schedule. 

Regardless of the option selected, your DOM and maintenance technicians are supported by Clay Lacy’s award-winning FAA-approved Part 145 Repair stations on both coasts, with more than 100 technicians and experts on staff.

To keep you flying at the highest level, our private jet management provides routine line maintenance, heavy inspection services, avionics upgrades, complete interior refurbishments and a parts team. We also offer private jet staff support through our 24/7 AOG mobile response teams and parts procurement and warranty administration teams. Our in-house maintenance expertise means higher dispatch reliability, less downtime and cost savings on programs, warranties and more.

Our Experts Support Your Private Flight Crew

At Clay Lacy, our sole purpose is to provide a legendary aircraft ownership experience by supporting you, your aircraft and your crew, backed by a team of professionals with global resources, relationships, purchasing power and deep expertise.

How we support your crew:

• Our InFlight Services Teams and skilled contract crewmembers, provide substitute cabin attendants if, for any reason, yours cannot fly.
• Our Chief Pilot, Assistant Chief Pilots and vetted contract pilots support your private flight crew, ensuring optimal work life balance and keeping your aircraft flying when your crew is sick, on vacation or attending recurrent training events.
• Our maintenance technicians at each MRO facility have specialized experience and training in your aircraft, supporting your Director of Maintenance and aircraft in its care.

Rounding out your private jet crew are a dedicated flight coordinator, financial analyst and, of course, a highly experienced aircraft manager who serves as your single point of contact. If your aircraft is available for charter, a dedicated charter services representative will also be assigned to support these cost-offsetting trips on your aircraft.

With access to hundreds of experts, our global relationships and purchasing power, you can enjoy the convenience and familiarity of a private flight department with the resources of the world’s best aircraft management company.

Contact our team of aircraft management service experts to talk about your aircraft ownership experience.